Golden Crunch understands the importance of customer satisfaction. However, due to the nature of our products being consumable food items, we have a strict return and refund policy.

Cancellation

Once an order is placed, it cannot be canceled.

Returns

Returns are accepted only for products with manufacturing defects. To initiate a return or exchange, please provide clear photographic or video evidence of the issue within 24 hours of delivery. For refund eligibility, supporting documentation must be submitted within this timeframe. Exchanges will be processed within 7 business days of receiving the returned item.

Please note that Golden Crunch reserves the right to verify the validity of any return claim. We will investigate the issue and determine if a return is warranted.

Refunds

Refunds will only be processed in cases where a valid return is approved. The refund process may take up to 14 business days to complete.

Damaged or Unsatisfactory Products

If you receive a damaged or unsatisfactory product, please contact our customer support immediately with order details and supporting evidence. We will investigate the issue and determine the appropriate course of action.

Please note that we strive to provide the highest quality products and services. While we cannot guarantee complete satisfaction in every case, we are committed to resolving any issues promptly and fairly.

Need further assistance? Contact our support team at contact@goldencrunch.co.in or +91-88506 50175.